Privacy Policy
Effective Date: October 2025
Company: Tophic Properties Ltd
Website: https://tophicproperties.co.ke
Contact: hello@tophicproperties.com
1. Introduction
Welcome to Tophic Properties Ltd, a boutique real estate and lifestyle company curating handpicked destinations and experiences for discerning travelers and investors. We also assist clients with interior sourcing, finishes, and project finance solutions depending on scope.
Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, communicate with us, or engage our services.
By using this website, you agree to the terms outlined here. If you do not agree, please refrain from using our site or services.
Welcome to Tophic Properties Ltd, a boutique real estate and lifestyle company curating handpicked destinations and experiences for discerning travelers and investors. We also assist clients with interior sourcing, finishes, and project finance solutions depending on scope.
Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, communicate with us, or engage our services.
By using this website, you agree to the terms outlined here. If you do not agree, please refrain from using our site or services.
2. Information We Collect
We may collect and process the following information:
(a) Personal Information:
• Name, email address, phone number, and location.
• Company or organization details if relevant to an inquiry or transaction.
• Payment and billing details (where applicable).
(b) Technical and Usage Information:
• IP address, browser type, device identifiers, and website activity.
• Cookies and tracking pixels used to enhance user experience.
(c) Project or Property Details:
• Preferences, budgets, and project specifications shared with us for property searches, décor sourcing, or financing inquiries.
We may collect and process the following information:
(a) Personal Information:
• Name, email address, phone number, and location.
• Company or organization details if relevant to an inquiry or transaction.
• Payment and billing details (where applicable).
(b) Technical and Usage Information:
• IP address, browser type, device identifiers, and website activity.
• Cookies and tracking pixels used to enhance user experience.
(c) Project or Property Details:
• Preferences, budgets, and project specifications shared with us for property searches, décor sourcing, or financing inquiries.
3. How We Use Your Information
We use the information collected for:
• Responding to inquiries and providing requested services.
• Managing bookings, consultations, and transactions.
• Personalizing content, offers, and recommendations.
• Improving our website, marketing, and customer experience.
• Fulfilling legal or regulatory obligations.
We may also use aggregated, anonymized data for internal research or industry insights.
We use the information collected for:
• Responding to inquiries and providing requested services.
• Managing bookings, consultations, and transactions.
• Personalizing content, offers, and recommendations.
• Improving our website, marketing, and customer experience.
• Fulfilling legal or regulatory obligations.
We may also use aggregated, anonymized data for internal research or industry insights.
4. Legal Basis for Processing
We process personal data in line with the Kenya Data Protection Act (2019) and, where applicable, the EU General Data Protection Regulation (GDPR), under these legal bases:
• Consent (when you submit forms or subscribe).
• Contractual necessity (to provide requested services).
• Legitimate interest (business operations, communication, fraud prevention).
• Legal obligation (compliance with tax, anti-money laundering, or real estate laws).
We process personal data in line with the Kenya Data Protection Act (2019) and, where applicable, the EU General Data Protection Regulation (GDPR), under these legal bases:
• Consent (when you submit forms or subscribe).
• Contractual necessity (to provide requested services).
• Legitimate interest (business operations, communication, fraud prevention).
• Legal obligation (compliance with tax, anti-money laundering, or real estate laws).
5. Cookies and Tracking
Our website uses cookies to understand how visitors engage with our pages and to improve functionality.
You may adjust your browser settings to refuse cookies, but some features may not function properly.
Our website uses cookies to understand how visitors engage with our pages and to improve functionality.
You may adjust your browser settings to refuse cookies, but some features may not function properly.
6. Data Sharing and Disclosure
We do not sell, rent, or trade your data. However, we may share limited information with:
• Trusted service providers (IT support, marketing platforms, or payment processors).
• Professional partners such as developers, interior suppliers, or financiers, solely to complete your project or request.
• Regulatory authorities, where required by law or court order.
All third parties are bound by confidentiality and data protection obligations.
We do not sell, rent, or trade your data. However, we may share limited information with:
• Trusted service providers (IT support, marketing platforms, or payment processors).
• Professional partners such as developers, interior suppliers, or financiers, solely to complete your project or request.
• Regulatory authorities, where required by law or court order.
All third parties are bound by confidentiality and data protection obligations.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purpose it was collected for, comply with legal requirements, or resolve disputes.
When data is no longer required, it is securely deleted or anonymized.
We retain personal information only as long as necessary to fulfill the purpose it was collected for, comply with legal requirements, or resolve disputes.
When data is no longer required, it is securely deleted or anonymized.
8. Data Security
We implement administrative, technical, and physical safeguards to protect your data from loss, misuse, or unauthorized access.
While no system is entirely secure, we strive to maintain the highest standards of confidentiality and integrity.
We implement administrative, technical, and physical safeguards to protect your data from loss, misuse, or unauthorized access.
While no system is entirely secure, we strive to maintain the highest standards of confidentiality and integrity.
9. International Data Transfers
If data is transferred outside Kenya, it is done under legally recognized safeguards ensuring adequate protection (such as standard contractual clauses or partner compliance with recognized data protection frameworks).
If data is transferred outside Kenya, it is done under legally recognized safeguards ensuring adequate protection (such as standard contractual clauses or partner compliance with recognized data protection frameworks).
10. Your Rights
Depending on your jurisdiction, you have the right to:
• Access, correct, or delete your personal data.
• Withdraw consent at any time.
• Object to or restrict certain forms of processing.
• Request data portability.
Requests can be sent to hello@tophicproperties.com, and we will respond within the timeframes required by law.
Depending on your jurisdiction, you have the right to:
• Access, correct, or delete your personal data.
• Withdraw consent at any time.
• Object to or restrict certain forms of processing.
• Request data portability.
Requests can be sent to hello@tophicproperties.com, and we will respond within the timeframes required by law.
11. External Links
Our website may contain links to third-party sites or affiliate partners.
We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before sharing personal data.
Our website may contain links to third-party sites or affiliate partners.
We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before sharing personal data.
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or company practices.
Revised versions will be posted on this page with the "Effective Date" updated accordingly.
We may update this Privacy Policy from time to time to reflect changes in law, technology, or company practices.
Revised versions will be posted on this page with the "Effective Date" updated accordingly.
13. Contact Us
For privacy-related questions, data access requests, or complaints, please contact:
Tophic Properties Ltd
Email: hello@tophicproperties.com
Website: https://tophicproperties.co.ke
For privacy-related questions, data access requests, or complaints, please contact:
Tophic Properties Ltd
Email: hello@tophicproperties.com
Website: https://tophicproperties.co.ke